Terms and Conditions
Welcome to Alamin Travels Agent Portal. By using or accessing our website you agree to be bound by and comply with the following terms of service. Please take a moment to review these terms carefully. If you do not agree to these terms, please do not use our website.
Acknowledgment of Agreement
By accessing the Alamin Travels platform, you acknowledge that you are at least 18 years of age and legally competent to enter into binding contractual obligations. If accessing on behalf of an organization, you affirm that you possess the requisite authority to commit that entity to these terms and conditions.
Scope of Services
Alamin Travels functions as a digital travel facilitator, offering services such as international and domestic flight reservations, visa facilitation, hotel accommodations, and associated travel solutions. All services remain contingent upon availability and the contractual terms of respective third-party providers.
Reservation Protocols
Clients are obligated to provide precise and verifiable information when initiating any booking. Alamin Travels reserves absolute discretion to confirm, amend, or reject reservations based on accuracy, policy, or availability. Pricing shall remain provisional until formal confirmation of booking is issued.
Financial Obligations
All payments must be executed through the secure methods provided on our platform. You hereby consent to settle all applicable charges arising from your reservations. Non-compliance with timely payment obligations may result in suspension or termination of bookings.
Cancellations and Reimbursements
Cancellation guidelines are governed by the policies of airlines, hotels, and visa authorities. It is the client’s responsibility to review and adhere to these stipulations. Refunds, where permissible, shall be administered strictly in accordance with the respective provider’s framework.
Alterations to Reservations
Requests for itinerary modifications—including flight schedules, hotel stays, or visa applications—must be communicated promptly. All amendments are subject to provider availability, regulatory approval, and may incur supplementary charges.
Travel Documentation
Clients are solely responsible for procuring and maintaining valid passports, visas, health certifications, and any other requisite travel documentation. Alamin Travels disclaims liability for disruptions caused by insufficient, invalid, or expired documents.
Limitation of Responsibility
Alamin Travels operates exclusively as an intermediary and cannot be held accountable for delays, cancellations, force majeure events, or service interruptions attributable to third-party providers. Our liability is restricted to the maximum extent permitted under applicable law.
Data Privacy & Security
Your interaction with our platform is governed by our Privacy Policy, which outlines protocols for the collection, processing, and safeguarding of personal data. Continued use of our services signifies consent to these practices.
Jurisdiction & Governing Legislation
These terms and conditions shall be interpreted in accordance with the prevailing laws of Bangladesh. All disputes arising shall fall within the exclusive jurisdiction of the competent courts of Bangladesh.
Amendment of Conditions
Alamin Travels retains the right to revise, update, or modify these terms at its discretion. Such revisions shall become enforceable immediately upon publication on the website. Continued access to the platform constitutes acceptance of the amended provisions.
12. Contact Us
If you have any questions about these terms and conditions, please contact us:
Email: alamintourntravels@gmail.com
Bhanga Bazar, Muri Potti, (2nd Floor) Ali Market, Bhanga, Faridpur-7830, Bangladesh