Alamin Travels (“Company”, “we”, “our”, or “us”) is a Bangladesh-based B2B Online Travel Agency (OTA) providing travel-related services including flight bookings, hotel reservations, holiday packages, car rentals, and other ancillary travel services through digital platforms and partner networks.

We are committed to protecting the privacy, confidentiality, and security of personal data belonging to our customers, business partners, and users. This Privacy Policy describes how we collect, process, use, store, and disclose your personal information when you access or use our services.

1. APPLICATION OF THIS POLICY

This Privacy Policy applies to:

• Visitors of our website and B2B portal
• Customers making bookings or inquiries
• B2B agents and corporate partners
• Individuals interacting with our customer support

By accessing or using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.

2. INFORMATION WE COLLECT

We collect different categories of data to provide and improve our services:

2.1 Personal Identification Information

• Full Name, Title, and Date of Birth
• Passport details (Number, Expiry date, Country of issuance)
• National ID (NID) and Visa details where required
• Contact details (Email, Phone number, Address)

2.2 Agency & Corporate Information

• Trade License, Agency Name, and Address
• Owner/Manager NID, Passport, and Contact Details
• Bank Details and Payment Records

3. DATA SECURITY & PROTECTION

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. POLICY UPDATES

Alamin Travels reserves the right to modify this Privacy Policy at any time. Updates will be published on our website with a revised effective date.

CONTACT DETAILS

For any questions, requests, or concerns regarding this Privacy Policy, please contact:

Alamin Travels
Email: support@alamintravels.com
Phone: +8809617554422
Address: Bhanga Bazar, Muri Potti, (2nd Floor) Ali Market, Bhanga, Faridpur-7830, Bangladesh